Transmodel class

CUSTOMER SERVICE PROVIDER ROLE

In package RM Service Organisation Role MODELView on transmodel-cen.eu

The role of an ORGANISATION to provide "help line" and similar retail and fulfilment support facilities for CUSTOMERs, including replacement of stolen or damaged tickets and assistance with the installation of applications.

G F8273C02-342A-41DE-91FE-3920E12BB537 CUSTOMER SERVICE PROVIDER ROLE «UID» + Id: CustomerServiceProviderRoleIdType [1..1] 4C922B62-CCB9-4D2F-8832-0A870ACB2245 TRAVEL ORGANISATION ROLE F8273C02-342A-41DE-91FE-3920E12BB537->4C922B62-CCB9-4D2F-8832-0A870ACB2245 653249E7-2AFD-490E-8D4B-8FB28ACA545A RM Employee Role MODEL:: CUSTOMER SERVICE ROLE 653249E7-2AFD-490E-8D4B-8FB28ACA545A->F8273C02-342A-41DE-91FE-3920E12BB537 +manages 0..*

Attributes

NameTypeMultiplicityDefinition
IdCustomerServiceProviderRoleIdType1..1

Associations

CUSTOMER SERVICE PROVIDER ROLEKindOther class
managed by contains CUSTOMER SERVICE ROLE
manages 0..*

From the Transmodel 6.2 UML model published by CEN. Names, definitions and relationships are taken unchanged from its Enterprise Architect export (read 2026-10-22). Diagrams are EA's own images from transmodel-cen.eu; the neighbourhood drawings on class pages are made with Graphviz.