Transmodel class

CUSTOMER SERVICE ROLE

In package RM Employee Role MODELView on transmodel-cen.eu

The EMPLOYEE ROLE of providing retail and assistance services through multiple channels, working for a CUSTOMER SERVICE PROVIDER.

G 653249E7-2AFD-490E-8D4B-8FB28ACA545A CUSTOMER SERVICE ROLE «UID» + Id: CustomerServiceRoleIdType [1..1] F8BDEC39-4AFB-4894-A6C7-88221B3AEAD6 RM Common Role MODEL:: EMPLOYEE ROLE 653249E7-2AFD-490E-8D4B-8FB28ACA545A->F8BDEC39-4AFB-4894-A6C7-88221B3AEAD6 F8273C02-342A-41DE-91FE-3920E12BB537 RM Service Organisation Role MODEL:: CUSTOMER SERVICE PROVIDER ROLE F8273C02-342A-41DE-91FE-3920E12BB537->653249E7-2AFD-490E-8D4B-8FB28ACA545A +managed by

Attributes

NameTypeMultiplicityDefinition
IdCustomerServiceRoleIdType1..1

Identifier of CUSTOMER SERVICE ROLE

Generalisation

Kind of: EMPLOYEE ROLE abstract

Associations

CUSTOMER SERVICE ROLEKindOther class
manages 0..* part of CUSTOMER SERVICE PROVIDER ROLE
managed by

Diagrams

TM RM Employee Role HIERARCHY [INFO] · TM RM Employee Role MODEL · TM RM Employee Role MODEL Basic [INFO]

From the Transmodel 6.2 UML model published by CEN. Names, definitions and relationships are taken unchanged from its Enterprise Architect export (read 2026-10-22). Diagrams are EA's own images from transmodel-cen.eu; the neighbourhood drawings on class pages are made with Graphviz.